#permanentnote - source: [[book - The Trusted Advisor]] - keywords: - [[topic - communicate effectively]] - [[topic - negotiation and sales]] - [[topic - mentoring, advising and coaching]] - [[how to be a better seller]] - [[how to be a better advisor]] - [[zt - tips to write better emails]] - relevant notes - [[zt - all customers want someone that takes away their worries and problems]] and if simply be being there you are already making it happen then you are on the right track. Remember [[zt - it is all about people - humans]] - [[zt - on being a good advisor]] a recommendation from the [[book - The Trusted Advisor]] book is to avoid slides and show work done. - [[zt - feedback is always welcome]] by showing you are collecting feedback from the start - [[how to do better meetings]] - in a meeting show 3 things your customer should absolutely beleive about you and SHOW them - notes - Instead of creating a slide deck to show how it feels to work with you, do real work, useful to the audience. - When asked for a presentation, provide work-done. - Prepare and have 2 or 3 things that you'd like to talk. Not questions, but topics.