#permanentnote ## source - [[my brain]] - [[book - Creativity Inc]] ## keywords - [[how to do better meetings]] - [[topic - leading and managing]] - [[how to do better meetings]] ## relevant notes - [[zt - it is all about people - humans]] - asking for feedback is a form of listening to people - [[zt - do your homework]] is also about giving and receiving feedback ## notes - After each team meeting use the [[zt - perfection game]] - When giving a compliment be sure to be very specific. Say "this suite color is great on you" and not "nice" - When a customer is waiting, it it important to keep them in the loop and letting them know the interval for the next update. Important for any support work in particular. - Great feedback is given candidly and without obligations to implement (it is not an order). [[zt - candour is a powerful word]] [[zt - everyone wants to feel secure]] - The best feedback is received from peers that are or have been throught the same experiences. - Telling the truth is difficult, but inside any company, it is the only way to ensure execellence [[zt - quality is THE goal]]