# be client focus #permanentnote ## Source - [[book - The Trusted Advisor]] ## Topics - [[topic - leading and managing]] - [[topic - negotiation and sales]] - [[topic - mentoring, advising and coaching]] ## How to - [[how to build trust]] - [[how to be a better seller]] - [[how to do better meetings]] - [[how to be a better negotiator]] - [[how to be a better advisor]] ## Relevant notes - By being 100% client focus you are living that [[zt - care is a core competency of any relationship]] - focus on what is bothering the customer [[zt - all customers want someone that takes away their worries and problems]] - Being client focus is a golden rule of [[zt - on being a good advisor]] - As always it is [[zt - it is all about people - humans]] ## Notes - Do not get distracted debating in your just focus on the client. We as humans easily understand when someone is paying full attention to us as it is rare. - The goal is to make the other side feel that they have all our attention and that the external world does not exist.